Overview

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Chat as a Service (CAS) is a managed chat service. CAS makes it painless to implement chat functionalities at scale for our customers.

Possible Use cases

1:1 Customer Support

Almost all commercial services, such as online shopping or food delivery apps, need a way to chat with customers to provide support.

Example of customer support chat

Online games

Online games almost always need a way for users to chat in-game. This can be a public channel for all users to participate or a private channel for a party.

Features

  • Chat

    • Channel (chat room): 1:1 Chat and Group chat types

    • Basic chat functionalities: write, receive, read receipt, link preview, user mention, reactions, thread/reply

    • Chat link preview

    • Chat Search

    • Attachments

  • Moderation

    • Chat deletion/editing

    • Profanity filter

    • User ban

  • Notifications: Push notifications to iOS, Android, and web browsers

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